Journal of Systems Thinking · Volume 3, Issue 1 · 2023-10-30
Delphi Method
A democratic dialectical, consensus seeking open systems approach
Shankar Sankaran, Karyne Ang, Stewart Hase
https://doi.org/10.54120/jost.0000014
Abstract
In this chapter the Delphi method, a dialectical and consensus seeking approach, is applied to management research in ambiguous and uncertain situations. The Delphi method is essentially a process in which responses from many rounds of questions are sent to a group of leaders or experts. This happens for several iterations, and the responses are anonymous and also aggregated prior to sharing in each round. Notably, the leaders/ experts alter their response to the same questions after each round - largely due to the responses they have seen from the larger group. In sum, this process is believed to eventually create consensus as to the correct response for each question.
© 2023 Journal of Systems Thinking (JoST) · CC BY-NC-ND 4.0
